Copy of How to Set up and Use Your HANDL
Step 1: Find your stick alignment guide on the inside of your HANDL package.
Step 2: Using the helpful gridlines align the bottom of the guide to the bottom back of your phone
If I have a silicone Apple case, a glass or ceramic finish iPhone which are all hard to stick to, please use included insert piece before applying the HANDLstick to your phone. If this does not apply to you, please skip to Step 4
Step 3: For silicone Apple cases, or glass or ceramic finish mobile phones, please lay black insert on table, take your HANDL product, peel off backing, then position and stick onto insert. Then peel off insert backing and apply product to phone, using centering guide
Step 5: Apply firm pressure for 30-45 seconds to ensure your HANDL is secured
Q&A
Q: I love my HANDL but bought a new case. Can I take my HANDLstick off and switch it?
Yes, you need to pry it off with slow steady pressure either with a credit card wedged under one corner of the product or with a butter knife. If usingthe latter, we recommend putting some paper under the knife to avoid scratching underneath.
Q: If I have a silicone Apple case, a glass or ceramic finish iPhone which are all hard to stick to: are there any suggestions to improve adhesion?
Yes. We include a black insert piece in the package to assist with this. Please lay insert on table, take HANDL and peel off backing, then position and stick onto insert. Then peel off insert backing and apply product to phone, using centering guide (or by eyeballing it).
Q: I did not find the black insert in my package- can I request another?
Please email us at info@handlnewyork.com
Q: Can I find HANDL products in stores?
We currently sell in Target, Office Depot and B8ta.
Q:Do HANDLsticks work with wireless charging?
Depending on the strength of the charging system, HANDL products work with some, not all, wireless chargers.
HANDL soon will offer magSafe compatible products that are removable and work with any charger.
Q: Why does the stand function not work on my HANDL?
You must make sure to "click in" the brace into the hole. The involves holding the brace with your thumb and forefinger closer to the bottom and giving it a little extra push to engage the stand function.
Q: How can I use my phone with HANDL attached in the car?
We have a car vent compatible mount for HANDL. View our Car Mount Product Page
Q: What is the warranty period?
30 days. Please see our warranty page.
Q: I brought a HANDL product and have further questions. Who do I contact?
Please write us at info@handlnewyork.com